Order Form/ email to: LorenttaL.sales@gmail.com
PAYMENT MODE
For local buyers, we accept:
-DBS/POSB Internet Bank Transfer (Please provide the Transfer Details)
-DBS/POSB ATM Transfer (Please provide the Transfer Details)
Delivery & Postage Service
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All our local and international parcels are being delivered by Singpost, We highly recommend
that you opt for registered postage to prevent lost parcels as all registered parcels can be track via
Singpost website. We will not be liable for any parcels lost by using normal postage during the
duration after being post out.
Local Normal Postage Charges:
-Apparel: SGD$1.50 (Singapore Locally)
Register Mail (Additional): SGD$2.00 (Singapore Locally)
-Accessories (bags): Meet ups only
Local Registered Postage charges:
-Apparel: SGD$1.50 + SGD$2.00= $3.50(additional on top of the total normal postage charges)
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ORDERING
We are operating for first-come-first serve basis.
Please take note that by submitting the order implies your intention of confirming an item. Thus
items not paid within the timeframe of 24hours, unless otherwise agreed upon, will be put up
for sale thereafter. All dead buyers will also be blacklisted from our website and from all future
purchases.
We will take legal actions against fraud cases. So please do not try to fake a payment if you
seriously did not make any.
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IMAGES
All our images are copyrighted. Please do not use any of our images without our permission.
We have makes every effort to display, as accurately as possible, the colours of our products that
appear on our Web site. However, as the actual colours you see depend on the resolution of your
monitor screen, we cannot guarantee that your monitor’s display of any colours will be exactly
the same as the colours of our products on delivery.
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SIZES
All sizes and measurements are approximate; however we do make every effort to ensure they are
as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes.
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DELIVERY & EXCHANGE POLICY
We will not be responsible for any packages lost if you opt for normal postage.
We will refund or exchange any defected items if it is being mailed to us within 7days after
purchase. Customers shall bear full responsibility in making sure items mailed back are packed
securely and sealed properly.
We will not be responsible for lost mails in connection to such returns or exchange.
For items that are deem defected by Lorentta L. , we will have it exchange for the same item that
is still in-stock, or a full refund if that particular item is our-of-stock.
Other than the above mentioned, Lorentta L. strictly do not entertain any forms of refunds.
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PRICING & TRANSACTION
All the prices stated on the site are final, non-negotiable and exclusive of postage charges.
Lorentta L. do not do any form of reservations or trades.
Lorentta L. reserves the right to reject a transaction/customer at our own discretion.
Lorentta L. also reserve the right to refuse orders where product information has been
mis-published, including prices and promotions.
Prices are subject to change without notice.
By purchasing an item from us, you are deemed to have been agreeable to all the Terms &
Conditions stated.
Lastly, Lorentta L. reserve the right to amend the Terms & Conditions without prior notice.
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